Real life customer stories

At Home Energy Scotland we help tens of thousands of people every year, and the feedback we get is that we change lives for the better.

In fact, our service is so good we’ve been rated as being ‘world class’ on a par with the likes of John Lewis when it comes to putting the customer first.

Lots of our customers are happy for their stories to be published to inspire other people to get in touch and start their journey to lower bills, a warmer home or a greener lifestyle.

These are all real case studies that show how Home Energy Scotland have helped save energy, lower bills and cut carbon.

People taking part in workshop discussion

Supporting the Afro-Asian Community Energy Challenge in Aberdeen

We worked with Aberdeen Multicultural Centre to help householders track their energy use and reduce their bills.

Air source heat pump for Scottish borders flat

Retired Professor of politics Elizabeth Meehan lives in a 3-bedroom flat in a converted 19th century pub in the Scottish Borders. There was no central heating system in the property when she first moved in, so she decided to have an air source heat pump installed.