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Where to turn for financial support during these difficult times

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Household bills are increasing every day for Scottish households. The cost of living and the energy crisis are the major factors in seeing your bills cost more each month. If you’re struggling to pay your bills, there is help available. 

While we can provide you with personalised energy saving advice, Home Energy Scotland doesn’t provide financial support of fuel vouchers or crisis funds.

Read on for links to some organisations and funding that can help you manage your money, provide financial support and check if you’re eligible for benefits. 

Warm Home Discount: This is a £140 payment towards your energy costs, managed by participating energy suppliers. To apply for the discount, speak to your energy provider directly.

Cold Weather Payment: If eligible, you’ll get £25 for each seven-day period of very cold weather between 1 November and 31 March. You don’t need to do anything as you’ll be automatically given this.

Winter Fuel Payment: If you were born on or before 26 September 1955 you could get between £100 and £300 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’. The Scottish Government have extended the benefit to also cover families with severely disabled children.

Advice Direct Scotland: They can refer you to the Home Heating Support Fund. The fund seeks to provide financial relief to energy consumers who are experiencing significant financial hardship and to support households regardless of the fuel or payment method used.

Citizens Advice Scotland: You can get help with queries about employment, housing, debt, benefits, and consumer issues like energy bills as well as many other topics. Contact Scotland’s Citizens Advice Helpline on 0800 028 1456. They’re open Monday – Thursday 9am to 3pm and Friday 9am to 12 noon.

National Debtline: Can give free and independent debt advice over the phone and online.

Scottish Welfare Fund: The Scottish Welfare Fund helps families and people in Scotland who are on low incomes. The Scottish Welfare Fund details different grants like a Crisis Grant, Self-Isolation Support Grant or Community Care Grant which you can apply for through your local council.

Help with benefits: You can check to see what benefits you could be entitled to by completing an online benefits checker.

Young Scot: They have a list of what benefits are available in Scotland, whether you are eligible to receive them and how to go about making a claim – find out more information on their website.

Useful links:

Energy saving tips: https://www.homeenergyscotland.org/worried-about-bills-we-can-help/

Funding finder: https://homeenergyscotland-advice.est.org.uk/fundingfinder/

Warmer Homes Scotland: https://www.homeenergyscotland.org/find-funding-grants-and-loans/warmer-homes-scotland/