Meet Ann

Ann transformed her detached home in Dunblane with an air source heat pump - as well as solar panels and an electric vehicle charge point.

She took advantage of the interest-free Home Energy Scotland Loan to help fund the cost of installation.

Ann believes installing the heat pump has not only reduced her emissions but has also shielded her from the impact of energy price increases.

She adds “even with the purchase of an electric car 14 months ago and absorbing those electricity costs, plus the huge rise in prices, our energy direct debits are currently about the same as when we lived in a flat in Edinburgh over 4 years ago.”

Meet more Heat Pump Heroes


Heid says "it’s a relief to be off gas and I’d recommend an air source heat pump."


Philippa, whose heat pump was quick to install, says "we're really pleased to have been able to make such a significant step in reducing our carbon footprint".


Toby says “We couldn’t have installed without the Home Energy Scotland Loan. The assistance available from the Scottish Government was a real no-brainer.”

David and Pauline

David and Pauline says they installed because “reducing our home’s total energy use just made sense. If you want to reduce your carbon emissions, heat pumps are great."


Ruth says “everyone who’s visited has been really impressed how warm the house is and that there’s constant hot water" and “my tenants love that the house is warm and cosy”.


Jim, who switched to a ground source heat pump when his old oil system became unreliable, is impressed by its reliability, cost and energy efficiency. He says “I wouldn’t go back.”