Working together to keep patients warm and well at home

Home Energy Scotland and our partners at NHS Lothian and NHS Fife recognise that living in a warm home is very much linked to good physical and mental health, which is why we worked together to support patients who may be at risk of fuel poverty at vaccination clinics.

Through a close partnership developed over the past number of years with NHS Lothian and NHS Fife, our south east advice centre delivered advice and support at vaccination clinics across Edinburgh, West Lothian and Fife. Our advisors provided advice to over 1,100 patients on how they could make simple changes to their energy use to help save money on their bills. People who were potentially eligible for further support, such as free energy efficiency improvements through the Scottish Government funded Warmer Homes Scotland programme, received additional follow up support.

The reception from clinic patients was extremely positive as it has been a particularly difficult time for many families with energy costs on the rise and the ongoing impact of the pandemic. One person we supported said, “I feel like a weight has been lifted off my shoulders, as I didn’t feel able to do anything about the situation I was in myself. The support from Home Energy Scotland has made such a big change to my life. The constant worry has been taken away, I’m sleeping better, and I’ve not felt this good in a long time. I can’t thank them enough. Their advisors were kind, caring, empathetic, and very good listeners and made me feel comfortable throughout the support they gave me.”

The assistance our advisors received from NHS staff at these sites made this outreach campaign possible. By working together, we can identify and assist the people who need our help the most no matter where they live. If you’re interested in working with us, we’d love to hear from you – please get in touch.

Further reading

• Partner with us · Home Energy Scotland
• Partnering to support health and wellbeing · Home Energy Scotland
• Our partnerships help us reach more people · Home Energy Scotland