Let's talk

We're here to help

If your home is in Scotland, you can call our friendly advisors on 0808 808 2282.

You can also get in touch with us on behalf of someone else; like a family member you’re caring for or a friend you’re helping out.

All calls are free and we’re available Monday – Friday, 8am – 8pm and Saturday 9am – 5pm. Please note our phone lines are often quite busy in the evenings and at weekends.

Alternatively, use our contact form to drop us a line – we’ll get back in touch within five working days. We never cold call, so will only contact you if you request it.

Drop us a line

Need information in a language that isn’t English? We can arrange an interpreter – just let us know what you need when you call us. Or, if you use British Sign Language, you can use the contactScotland-BSL app to get in touch.

And, if your organisation works with people who could use our help, find out about referring your clients to us for free, impartial advice and access to funding.

Home Energy Scotland is funded by Scottish Government and managed by Energy Saving Trust. Our advice is free and impartial and we can help you access financial support to help manage your bills, improve your home and reduce your carbon emissions.