Energy saving heroes on hand to help

As householders across Scotland continue to face rising energy bills because of recent price cap increases and cold temperatures, we’re here to help. Our team of expert advisors are ready to give you free, impartial advice to ensure that you can navigate these challenging times with confidence.

Our advisors are true energy saving heroes. They can help you discover practical solutions to reduce your energy use to save money and create a warmer, more comfortable home. Whether it’s giving you energy saving tips or helping you access to grants or other support, our advisors are dedicated to helping you take control of your energy bills.

How to contact us for advice

When you call us on our freephone number 0808 808 2282 you’ll speak to a trained energy advisor who’ll give you impartial and trusted advice on how to save energy at home. Our advisors are based across Scotland, working in our five regional advice centres, which means they have valuable local knowledge to help you. Our teams help thousands of householders every year to save money on their energy bills and have warmer homes. 

In the Highlands and Islands, our advice centre manager Vicky Walker said: 

“Between April 2023 and the end of March 2024, our centre gave energy saving advice to more than 15,000 households across the Highlands and Islands and other areas of Scotland through our advice centre network. Please contact us on our freephone number or complete our contact form for advice by email if you’re worried about your energy costs this year. We can chat to you on WhatsApp too.”

Don’t just take our word for it. Discover how we helped a householder by referring them for help through the Scottish Government’s Warmer Homes Scotland programme, which is delivered by Warmworks. 

Where you can find us in 2025

Throughout 2025, our advice teams won’t just be busy answering your calls and making referrals to programmes like Warmer Homes Scotland. They’ll also answer thousands of digital enquiries and work closely in partnership with hundreds of partner organisations and community groups throughout the country. 

This valuable outreach work helps us reach more people who need our advice and develops links with trusted local organisations too. Our energy saving heroes won’t stop there – you’ll find them ready to advise you at events around Scotland this year too. 

We look forward to helping you in 2025. If you know someone who could benefit from speaking to us, please tell them about Home Energy Scotland so they can get help from our energy saving heroes too.

Together, we can make our homes a little warmer and our energy costs a lot more affordable.

Get free, expert advice

If you’re worried about energy bills and would like more advice about how to reduce them, we’re here to help. Find out how to contact us for free and impartial advice today.