Help for households using heating oil

What is the Scottish Government’s Emergency Heating Oil Scheme?

The Scottish Government’s Emergency Heating Oil Scheme provides £300 of support for those struggling with the cost of domestic heating oil and Liquid Petroleum Gas (LPG). It will last until Wednesday 30 September 2026, or until the fund runs out. It is administered by Advice Direct Scotland. Payments will be made directly to suppliers, where possible, to help qualifying households to place an order.

Who is eligible?

You can apply if all the following apply to you:

• your home is heated by oil or LPG
• you pay the fuel bill for your home
• the home is your main or only home
• you’ve bought fuel on or after Wednesday 1 April 2026 OR you are about to place an order; and
• no-one at your address has had an award in the last three months.

How to apply

You can apply through Advice Direct Scotland online at homeheatingadvice.scot or by calling 0800 048 7413.

You’ll likely need to provide some evidence as part of your application. Full details are available online at homeheatingadvice.scot. Advice Direct Scotland expects phone lines to be extremely busy and recommend applying online as the quickest way to process your application.

Advice Direct Scotland has answered commonly asked questions on its website.

Get help

If you’re worried about your energy bills and need advice on saving energy at home we’re here to help. Call us on 0808 808 2282 or, if you’d rather speak to someone over email or WhatsApp, you can get in touch via our website contact form.

Our friendly advisors are on hand to give you free, expert and impartial advice about ways you can reduce your bills and make your home warmer. They can explore any funding available and offer specialist advice if you need additional support.

If you need help, don't delay - get in touch today. If you're struggling to pay your bills, help is available – read our guide on where to turn for financial support.