Real life customer stories

At Home Energy Scotland we help tens of thousands of people every year, and the feedback we get is that we change lives for the better.

In fact, our service is so good we’ve been rated as being ‘world class’ on a par with the likes of John Lewis when it comes to putting the customer first.

Lots of our customers are happy for their stories to be published to inspire other people to get in touch and start their journey to lower bills, a warmer home or a greener lifestyle.

These are all real case studies that show how Home Energy Scotland have helped save energy, lower bills and cut carbon.

Kathleen Harrison, Warmer Homes Scotland customer

“In 24 hours I had 7 new radiators, a heat pump and a new boiler…..I have to worry less about the bills now, and I am warm and comfortable." Read about Kathleen's experience with Warmer Homes Scotland.
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Mother and two young sons looking at a tablet

Nichola Kerr, Warmer Homes Scotland customer

Young family receives help from Warmer Homes Scotland to get on top of energy bills
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How the water saving pack has helped Peter

Peter from Edinburgh explains how he's been able to save water with help from Home Energy Scotland and Scottish Water.
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St Triduana’s Medical Practice

eBike trials supporting green journeys for key workers
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MC’s electric vehicle

MC decided to make the switch to an electric vehicle when her current petrol vehicle was due for renewal.
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Jackie’s ebike

Jackie wanted to be able to enjoy the freedom and flexibility of cycling, while making sure she could do it with ease and pain-free.
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