Worried this winter? Let's chat

Are you worried about energy bills adding up?

You’re not alone. This winter, many households across Scotland are facing increased anxiety about energy costs. But there is good news: support is available.

Derek Mitchell, CEO of Citizens Advice Scotland, said: 

As energy costs continue to soar, thousands of people across Scotland are worried about how they can afford to keep their lights on and heat their homes this winter. 

Seeking support on energy debt is one of the most common reasons people walk through their local Citizens Advice Bureaux doors. But taking that step can be daunting. Many are worried and anxious about what can be done and are being forced to self-ration heat, live in cold and dark homes, and skip meals just so they can feed their children. This simply isn’t good enough.

This campaign is just a small step towards breaking down the barriers to support and highlight the stark reality many people face this winter. If this is you or someone you know, please know the Citizens Advice network is here to help. While we are known for the advice we give, CAS also has a responsibility to raise awareness and advocate for change, and we’ll do all we can to ensure a fairer Scotland for all.

Harry Mayers, Head of Home Energy Scotland, emphasises: 

We know that the winter months can be a challenging time for people worried about the cost of heating their home. As high energy prices and living costs continue to leave many households facing the stark reality of choosing between heating and other essentials, we’re here to offer vital support. 

Through Home Energy Scotland, people can access grants and interest-free loans from the Scottish Government to make their homes warmer and more affordable to heat. 

This may involve immediate relief and also long term solutions, for example, through installing wall and loft insulation. We encourage anyone in need and those who are interested in what support may be available to them to upgrade their home, to get in touch with us.

How Home Energy Scotland can help you

• We’ll let you know if you’re able to access financial support such as grants, interest-free loans and programmes such as Warmer Homes Scotland, to upgrade your home’s energy efficiency and cut energy costs.
• Use the funding finder tool to see what support is available in your area.
• Get free, tailored advice from our expert advisors on ways to reduce energy use, improve your home's energy efficiency, and lower your bills. 

How the Citizens Advice network can help

• Visit the dedicated campaign page for advice on managing bills and finding local support.
• Use the Money Map tool, a great online resource, to find ways to make the most of your money.
• Access free, one-to-one support through your local Citizens Advice Bureau.

Take action today 

If you’re worried about staying warm or managing energy costs, know that help is at hand. Let’s chat and find the right solution for your household this winter. Together, we can ensure a warm, safe, and stress-free winter season for everyone.